Privacy Policy

Effective Date: May 5, 2026

At Box IP Pty LTD, we respect your privacy and are committed to protecting any information you share with us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure when you visit our website or communicate with our team.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Box IP Pty LTD is a shipping container supplier serving customers throughout Australia. We provide a variety of container solutions, including standard shipping containers, high cube containers, office containers, reefer containers, and other storage solutions for residential, commercial, and industrial use.

Box IP Pty LTD

Email: support@boxipptyltd.shop
Phone: +61 0489 979 283
Address: 87 York Street, South Melbourne, VIC 3205
Office Hours:
Monday to Friday
9:00 AM – 5:00 PM

Information We Collect

When you visit our website, request a quote, place an order, or contact us, we may collect certain information from you.

This information may include:

Full name
Email address
Phone number
Billing or delivery address
Company name
Information submitted through contact forms
Order and transaction details

We only collect information that helps us provide our products and services effectively.

Information Collected Automatically

Like most websites, we automatically collect certain information when visitors browse our website.

This may include:

IP address
Browser type
Device information
Pages viewed
Time spent on the website
Referral sources
Operating system information

This information helps us improve website performance, monitor security, and better understand how visitors use our website.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance security
Measure advertising performance

You may disable cookies through your browser settings, although certain website features may not function properly.

How We Use Your Information

Box IP Pty LTD uses information collected from customers and website visitors to:

Respond to inquiries and quote requests
Process orders and deliveries
Provide customer support
Communicate regarding products and services
Improve website functionality
Prevent fraud and unauthorized activity
Comply with legal obligations
Maintain internal business records

We may also use your information to send updates, promotions, or service-related announcements when permitted by law.

Email and SMS Communications

If you provide your email address or phone number, you may receive communications from us regarding:

Order confirmations
Delivery updates
Customer support inquiries
Service announcements
Promotional offers

You may unsubscribe from marketing emails at any time by following the instructions included in those messages.

For text messages, you may opt out by replying STOP.

Standard message and data rates may apply.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers who assist us in operating our business, including:

Payment processors
Shipping and logistics providers
Website hosting companies
Marketing service providers
Analytics platforms

These providers only receive information necessary to perform their services and are expected to protect your information appropriately.

Legal Requirements

We may disclose information when required to do so by law, court order, governmental request, or when necessary to protect the rights, property, or safety of Box IP Pty LTD, our customers, or others.

Data Security

We take reasonable precautions to protect your information from unauthorized access, misuse, disclosure, or alteration.

While we use industry-standard security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure. As a result, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable

To submit a privacy-related request, please contact us using the information listed below.

Australia Privacy Rights

Australian residents may have additional rights regarding their personal information under applicable privacy laws.

Box IP Pty LTD does not sell personal information to third parties.

California residents may request information regarding the collection, use, or deletion of their personal data by contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage visitors to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our products and services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business transaction, subject to applicable privacy protections.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.

Box IP Pty Ltd
Reliable Containers. Delivered Nationwide.
Address: 87 York Street, South Melbourne, VIC 3205
Telephone: +61 0489 979 283
ABN : 49 165 952 429
Email: support@boxipptyltd.shop
Website: https://boxipptyltd.shop/

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM